The Official Website of the Manitou Springs Mustangs

Communication Guidelines

sportsYou

MSSD14 uses sportsYou for our main source of communication. Parents and athletes are expected to utilize this tool for communication with coaches.  For access to team specific sportsYou groups please reference team pages for codes. 

Cell phone/Social Media Communication

Communication between coaches/sponsors and students is not permitted.  SportsYou and email are the two sources of communication MSSD14 allows.

24-Hour Rule

 Approaching the coach at any time during an athletic event is prohibited.  Contact with the coaching staff should ONLY take place after 24 hours from the issue in question and following their player’s communication with the coach regarding the concern.  Contacting the coach prior to the stated expectation puts the coach in a difficult position, causing potential negative consequences for the team.  Failure to follow the 24-hour rule will result in immediate removal from the event and a minimum one game suspension from the next event(s).

  • Expectations the coach has for your student/athlete and all athletes on the team.
  • Coach’s philosophy
  • Discipline that results in the denial of your student/athlete’s participation
  • Team Rules in addition to the general rules of the school Locations and times of all practices and contests
  • Team requirements (fees, fundraising, special equipment, off-season training, lettering procedures, etc.)
  • Injury procedures should your student/athlete be hurt during a practice or contest.
  • Understand the coach’s expectations of you on and off the playing field
  • Be prepared to give the coach your best effort in practice and competition
  • Discuss problems with the coach first Always ask, “What can I do to improve?”
  • Notify the coach of any schedule conflicts well in advance
  • Communicate about any injury or illness.  Bring a doctor’s note if applicable.

As the athlete becomes involved in our athletic program, he/she will experience some very rewarding moments.  As with any life situation, there may also be times when things do not go well. Discussion with the coach is always encouraged.

  • Utilize sportsYou for team information and communication
  • Be a strong supporter of your student-athlete, win or lose
  • Encourage your athlete to communicate directly with the coach
  • Be a positive role model at home and at away games
  • Refrain from criticizing coaches in a public setting 
  • Remember that your speech, attitude, and actions toward a coach will influence your student-athlete’s opinion of the coach
  • The treatment of your student/athlete mentally and physically
  • Strategies to help the athlete improve
  • Concerns or changes in your student-athlete’s behavior

Coaches make decisions constantly, based on what they believe to be best for all athletes involved.  As you can see from the list above, certain items can be and should be discussed with the coach.  Other items, such as the following, must be left to the discretion of the coach.

  • Other student-athletes
  • Playing time
  • Play calling
  • Team strategy
  • The level at which your athlete plays (e.g., JV instead of Varsity)

Certain situations may require a conference between the coach and the parent, and these types of conferences are encouraged.  However, it is important that both parties involved have a clear understanding of the other’s position.  When a conference is necessary, the following procedures should be followed to help promote a resolution to the issue.  Please do NOT attempt to confront a coach before, after, or during a practice or contest.  These can be emotional times for both parents and coaches.  Meetings of this nature do not promote resolution and may even increase the problem.

  1.   Encourage your student to meet with the coach to discuss the concern first
  2.   If the issue is not resolved, schedule a meeting for the student and parents to talk with the coach.  Talk to the head coach of the program.  Bring your individual issues to him/her. 
  3.   If the issue is not resolved, schedule a meeting with the Athletic Director and Coach to discuss further.
  4.   If you are still not satisfied with the outcome, then you can take your concern to the building    principal.  We will notify the coach of this meeting and ask that they attend.  They may or may want to attend at this point.

The district must protect the employment rights of the employee (coach).  We will not allow nor condone group meetings that discuss personnel issues regarding the performance of a particular employee without the employee present (unless they do not want to be present) nor without completing the required steps above.

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